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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman and Paul White, applies the love language concept to the workplace. This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout.
Ideal for both the profit and non-profit sectors, the principles presented in this book have a proven history of success in businesses, schools, medical offices, churches, and industry. Each book that has not been previously used contains an access code for the reader to take a comprehensive online MBA Inventory (Motivating By Appreciation)—a $15 value.
The inventory is designed to provide a clearer picture of an individual’s primary language of appreciation and motivation as experienced in a work-related setting. This assists managers and supervisors in communicating effectively to their team members, and thus building a more positive and productive work environment.
- Sales Rank: #2542 in Books
- Brand: Northfield Publishing
- Published on: 2012-09-01
- Released on: 2012-09-01
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .42" w x 5.50" l, .59 pounds
- Binding: Paperback
- 224 pages
Review
"I loved this book so much that I gave a copy to several co-workers. The 5 Languages of Appreciation in the Workplace helped me to understand the most appropriate ways to show affirmation and give positive feedback to co-workers and volunteers in ways that speak to them based on their primary "Appreciation Language." Great team building exercise to do with department staff, managerial teams, or executive teams." Reviewed by Sue D, Net Galley, May 16, 2014, Rated 5 of 5 stars.
From the Back Cover
Is appreciation communicated regularly at your workplace?
Do you truly feel valued by those with whom you work?
If you express appreciation in ways that aren’t meaningful to your co-workers, they may not feel valued at all. The problem is you’re speaking different languages. In The 5 Languages of Appreciation in the Workplace, Dr. Gary Chapman and Dr. Paul White will help you:
o Express genuine appreciation to co-workers and staff – even on a tight budget.
o Increase loyalty with the employees and volunteers in your organization.
o Reduce cynicism and create a more positive work environment.
o Improve your ability to show appreciation for difficult colleagues.
o Individualize your expressions of appreciation by speaking the right language
o Convey the language of physical touch in appropriate ways.
Based on the #1 New York Times bestseller, The 5 Love Languages®, Dr. Chapman and Dr. White give you practical steps to make any workplace environment more encouraging and productive. Before you know it, you will learn to speak and understand the unique languages of appreciation and feel truly valued in return.
Praise for The 5 Languages of Appreciation in the Workplace
I have really worked hard for many years to appreciate my co-workers scattered across the USA. However, this simple process and tool has put me light years ahead. It will greatly help your relationships and productivity as a leader.”
Kent Humphreys, Chairman, American Health Partners
This book addresses not just the need for the life-giving appreciation we all need, but takes us through the process of discovering what that looks like for ourselves and for those with whom we work. Everyone who reads this book will without doubt be better equipped to create an atmosphere of appreciation in their sphere of influence wherever that is.
Lynne Smith, Director of Leadership Development, Next LEVEL Leadership Canada
Trusting relationships are the glue that holds commerce together. They are more important than skills or knowledge. This book shows how to build trust on a personal level in the workplace and its principles apply for a wide variety of organizations.
Tom Nicholson, Executive Director, HR People & Strategy
About the Author
GARY CHAPMAN--author, speaker, counselor--has a passion for people and for helping them form lasting relationships. He is the #1 bestselling author of The 5 Love Languages series and director of Marriage and Family Life Consultants, Inc. Gary travels the world presenting seminars, and his radio programs air on more than 400 stations. For more information visit his website at www.5lovelanguages.com.
Paul White, PhD, is a psychologist, author, and speaker who ¿makes work relationships work." He has consulted with a wide variety of organizations, including Microsoft, the US Air Force, the Million Dollar Round Table, and Princeton University. He and Gary Chapman coauthored The 5 Languages of Appreciation in the Workplace.
Most helpful customer reviews
21 of 23 people found the following review helpful.
Practical Guide to Appreciating Others
By Thaddeus P Bartlett
This book is a quick read that explains how different people like to receive appreciation in different ways. For you hard-nosed numbers-crunchers out there, the authors do a good job making a business case for showing appreciation at work. The book is a good balance between head and heart. You need to show appreciation only when you really mean it, but you also need to intentionally focus your behavior toward others in a way that will make them feel appreciated. [And the type of appreciation you like may be very different from what your coworker likes.]
The book comes with a link and password to a web-based survey to help you identify your own languages, so you can share with others what sort of appreciation is most meaningful to you. But the most valuable use for the survey will be in giving it to others, so you can find out how to most effectively show appreciate toward them.
I work in corporate training and development, and there is no shortage of assessments that people use for trying to understand others. Each of these has its own strengths, but most of them require a fairly intense amount of study and practice to be of practical value. The value in the 5 Languages approach is that it is intuitive, easy to remember, and easy to act upon.
20 of 23 people found the following review helpful.
Appreciation versus performance reviews
By RichardM
Really enjoyed the book. I came from a large retailer where our focus was on performance reviews and everyone turned it on at the mid-year point and at the end of the year. What was missing was appreciation and encouragement and that's where this book spoke to me. It's amazing what can happen to people when you offer them a little appreciation especially in their own language.
I'm familiar with the original book but didn't really see the connection to the corporate world until I read this book. There are some great examples and action items on what you can do for each language.
Our approach was to do the "blanket" approach and assume that everyone would "love" the gift or the annual luncheon. It was interesting - there were some people who would give away their gift or not show up for the lunch, and later you would hear them complain about these approaches. This book made me think - what would happen to our company if we learned to appreciate people in the language that speaks to them most.
Thanks for the insight!
4 of 4 people found the following review helpful.
Simple, Practical Ways to Show Appreciation
By Brandon Harter
**I received a copy of this book from the publisher for the purpose of this review**
I am a big fan of Gary Chapman's The 5 Love Languages: The Secret to Love That Lasts and was excited to see that he had transitioned the concepts of the five love languages into a business setting. I have found that my biggest complaint with most of the companies that I have worked with was that so few people expressed appreciation for their workers and volunteers. Despite being a hard worker, it is hard to really try your hardest when you feel that what you are doing isn't important or appreciated. This books does a great job giving examples of how to convey appreciation and how different people will feel appreciation from different actions.
The five languages of appreciation, mirroring that five love languages were Words of Affirmation, Quality Time, Giving Gifts, Acts of Service, and Physical Touch. I thought it was good that the book strongly downplayed the role of physical touch in the workplace, but provided specific examples that would be ok (high five, hand shake, pat on the back) because while physical touch may be great for expressing love, you must be much more careful of that in the workplace.
Gary and Paul found that there is often a correlation between someone's primarily love language and their primary language of appreciation, but the two are not always the same. I was glad that their studies reached this conclusion, because I was originally worried that in reading this book I would be merely absorbing the same information I got from The Five Love Languages. The authors found that like your primary love language, your primary language of appreciation typically remains constant through an individuals life, but there are factors that will temporarily change it. They discussed how certain stages in life or how specific circumstances could temporarily change the primary means through which an individual feels appreciation.
OverallI I thought the book was great, a little appreciation is often very cheap, if not free to implement, and it can make a huge difference in job satisfaction and performance. I would recommend this book and I hope more people will show appreciation for their co-workers, subordinantes, and superiors. Lastly, I would recommend buying the book new to receive a code the the MBA Inventory (buying a code separately costs $20), which will help you determine your primary, secondary, and least important language of appreciation.
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